Dental Marketing Techniques & Strategies

In today’s competitive dental industry, effective marketing is essential for attracting new patients and growing your practice. Dental marketing techniques have evolved significantly in recent years, and staying up-to-date with the latest strategies is crucial.

One of the most effective dental marketing strategies is to establish a strong online presence. This includes creating a professional website for your dental practice, optimizing it for search engines (SEO), and regularly updating it with valuable content. Additionally, consider using social media platforms to engage with your audience and showcase your expertise.

Another key aspect of dental marketing is patient reviews and testimonials. Encourage satisfied patients to leave positive reviews on platforms like Google My Business and Yelp. Positive reviews can significantly impact a potential patient’s decision to choose your practice.

Furthermore, consider implementing pay-per-click (PPC) advertising campaigns to target specific keywords and demographics. PPC can help you reach a wider audience and generate leads quickly.

In summary, dental marketing involves a combination of online strategies, including website optimization, social media engagement, and online reviews. By implementing these techniques, you can attract more patients and build a successful dental practice.

Minimally Invasive Techniques for Crown Preparation: Preserving Tooth Structure for Enhanced Dentistry

When it comes to dental crown preparation, the focus has shifted towards minimally invasive techniques that prioritize preserving natural tooth structure. Traditional crown preparations often required significant reduction of tooth enamel, resulting in the loss of healthy tooth material. However, with advancements in dental techniques and materials, dentists now have access to innovative approaches that promote minimally invasive dentistry while ensuring optimal outcomes for dental crowns. In this blog post, we will explore these cutting-edge techniques and their impact on preserving tooth structure and enhancing the overall patient experience.

I. Understanding Minimally Invasive Dentistry:

A. Defining minimally invasive dentistry and its benefits

B. The importance of preserving tooth structure in crown preparation

C. The shift from aggressive to conservative approaches

II. Innovations in Minimally Invasive Crown Preparation Techniques:

A. Digital smile design and treatment planning

  1. Utilizing digital tools for precise visualization and analysis
  2. Enhanced patient communication and participation
  3. Biomimetic dentistry and adhesive techniques
  4. Tooth-colored restorative materials for conservative preparations
  5. Bonding approaches that minimize tooth reduction
  6. C. CAD/CAM technology in crown preparation
  7. Computer-aided design for precise tooth preparation
  8. Customized milling for optimal crown fit

III. Techniques for Preserving Tooth Structure in Crown Preparation:

A. Partial coverage restorations

  1. Inlays and onlays as conservative alternatives to full crowns
  2. Indications and advantages of partial coverage restorations B. Minimizing unnecessary tooth reduction
  3. Step-by-step approach to conservative tooth preparation
  4. Importance of enamel preservation and margin placement C. Use of provisional restorations
  5. Diagnostic mock-ups and provisional crowns for treatment planning
  6. Temporary restorations as a guide for final crown preparation

IV. Benefits and Considerations of Minimally Invasive Crown Preparation: A. Preservation of healthy tooth structure

  1. Reduced risk of sensitivity and post-operative complications
  2. Improved long-term prognosis and restoration longevity B. Enhanced patient comfort and satisfaction
  3. Minimized pain and discomfort during the preparation process
  4. Decreased need for extensive anesthesia or sedation C. Long-term success and aesthetics
  5. Natural-looking results with minimal alterations to tooth structure
  6. Maintenance of proper tooth alignment and occlusion

Conclusion:

Minimally invasive techniques for crown preparation have revolutionized modern dentistry, allowing dentists to preserve healthy tooth structure while delivering exceptional results. Through the integration of digital technologies, biomimetic approaches, and adhesive techniques, dental professionals can achieve conservative crown preparations that prioritize patient comfort, long-term success, and aesthetics. By embracing these innovative techniques, dentists can enhance patient experiences, promote optimal oral health, and establish a foundation for long-lasting dental crown restorations.

Advancements in Dental Crown Materials: Enhancing Smiles with Innovation

The field of dentistry continues to witness remarkable advancements, and one area that has seen significant progress is dental crown materials. Gone are the days when traditional materials like metal or porcelain fused to metal were the only options available. Today, dentists can offer patients an array of cutting-edge materials, such as zirconia, lithium disilicate, and resin-based composites. These innovative materials bring numerous advantages, both aesthetically and functionally, revolutionizing the way dental crowns are designed and fabricated.

Zirconia, a type of ceramic, has gained popularity due to its exceptional strength, durability, and natural-looking appearance. It offers superior biocompatibility and is resistant to chipping, making it an ideal choice for patients seeking long-lasting and aesthetically pleasing dental crowns. Similarly, lithium disilicate, a glass-ceramic material, provides excellent translucency and can be precisely matched to the patient’s natural tooth color, resulting in highly esthetic restorations. Additionally, resin-based composites have evolved to offer improved strength, wear resistance, and lifelike esthetics, making them a versatile choice for anterior and posterior dental crowns.

The introduction of these advanced dental crown materials has revolutionized the dental industry, allowing dentists to provide patients with restorations that not only restore function but also blend seamlessly with their natural teeth. Patients benefit from enhanced durability, improved comfort, and superior esthetics, leading to increased satisfaction with their dental treatments. As the field of dentistry continues to evolve, dentists must stay informed about these advancements in dental crown materials to offer their patients the best possible care, ultimately transforming smiles and improving overall oral health.

In conclusion, advancements in dental crown materials have opened up a world of possibilities for dentists and patients alike. The introduction of zirconia, lithium disilicate, and resin-based composites has revolutionized dental crown treatments, providing superior strength, durability, and esthetics compared to traditional materials. As dentistry continues to progress, staying up-to-date with these innovative materials allows dentists to offer their patients the highest level of care, creating smiles that are both functional and aesthetically pleasing.

COVID-19 Vaccines: 7 Things Your Dentist Wants You to Know

Mouth Healthy TM
A vial of COVID-19 vaccine

What do flossing, fluoride and the COVID-19 vaccine have in common? Preventing disease.

Your dentist cares for your mouth because your oral health is essential to your overall health. Throughout the COVID-19 pandemic, your dentist has been working to put your health and safety first by taking extra steps to prevent the spread of COVID-19 in the dental office

Now, we have COVID-19 vaccines to add to the other tools we’ve all been using to fight the pandemic — like wearing masks, washing our hands and avoiding crowds. Here’s what the CDC (and your dentist!) want you to know about COVID-19 vaccines.

1. The Vaccines are Safe and Effective

As doctors of oral health, credible scientific information is important to us when recommending treatments for our patients. While these vaccines were developed in a shorter time frame than some other vaccines, it’s important to know that the science behind them was not rushed. And by mid-November, 193 million people in the US were fully vaccinated.

As an additional safety measure, the CDC has set up expanded safety monitoring systems like the V-Safe smartphone tool to monitor vaccinations in real time. These systems have shown that serious side effects are rare. 

2. The Vaccine Won’t Make You Sick, But It Does Have Some Side Effects

There is no possible way COVID-19 vaccines can give you COVID-19. They might, however, come with some side effects that make you feel uncomfortable for a short time.

Because vaccines teach your body how to recognize and fight off a COVID-19 infection, you might feel some of the symptoms you’d get if your body were fighting off the real virus, such as a fever, according to the CDC. While unpleasant, this is actually a sign the vaccine is working in your body.

3. You Should Still Get the Vaccine Even If You’ve Had COVID-19

Those who have recovered from COVID-19 have some natural immunity that may protect them from getting sick again. Data from the CDC shows that vaccination of people who have had COVID-19 significantly improves their level of protection against being infected again and against having serious COVID-19 illness. The CDC recommends that people who’ve had COVID-19 still get the vaccine.

4. Get All Recommended Doses

Generally, if you are receiving the Pfizer or Moderna vaccines, you need two doses to get the same level of efficacy seen in the clinical trials. For the Pfizer vaccine, the second dose is recommended three weeks after the first. For the Moderna vaccine, the second dose is recommended four weeks after the first. And if you get the Johnson & Johnson vaccine, you only need a single dose.

Everyone 16 and older can get a booster shot. If you received Moderna or Pfizer, you can get a booster six months after your second dose. If you received Johnson & Johnson, you are eligible for a booster two months after their first dose. 

You can also choose to “mix or match” your booster vaccine. The CDC’s recommendations allow for people to choose whether to receive the same vaccine as their initial doses or a different booster type. Visit the CDC’s website for the most up-to-date guidance around boosters or talk to your healthcare provider.

5. Vaccine Eligibility Expands to All Americans 5 and Older 

Anyone 5 and older can now receive a COVID-19 vaccine. Children and adolescents 5 – 17 are eligible to receive the Pfizer vaccine, and anyone 18 or older may receive any of the currently available vaccines. 
The CDC created easy-to-use tools to help you find a vaccine nearby:

  • Visit Vaccines.gov to search by vaccine type and zip code.
  • Text GETVAX (438829) for English or VACUNA (822862) for Spanish to receive vaccine sites on your phone.
  • Call the National COVID-19 Vaccination Assistance Hotline at 1-800-232-0233.

6. Mask Guidance: Depends on the Environment

Vaccines can help you resume the activities you enjoyed doing most before the pandemic. Being vaccinated is your best protection against becoming seriously ill with COVID-19. However, with the rise of the more infectious Delta and now the Omicron variant, the CDC has updated its guidance to recommend that everyone – regardless of vaccination status – wear masks in public indoor settings and even outside in areas with crowds. This is because these variants are very effective at infecting people who aren’t vaccinated, including those too young to be vaccinated. These variants can even infect some people who have been vaccinated and, even though the vaccine prevents them from getting seriously ill, they can spread the virus to others.

7. You Can Get the Vaccine If You Are Planning to Get Pregnant

The American College of Obstetrics and Gynecology (ACOG) recommends vaccination for those who are pregnant. Whether you are planning to get pregnant soon or in the future, you should still get the vaccine when it is available to you. The CDC states there is no evidence that the antibodies created from COVID-19 vaccines will cause problems with a pregnancy. The CDC also says there is no evidence that fertility issues are a side effect of the COVID-19 vaccine, or any other vaccine.

Have more questions? Talk to your dentist or physician. You can also visit the CDC’s website for more information about COVID-19 vaccines and find contact information for your local health department.https://findadentist.ada.org/search-widget?background=ffffff

Fluoride: Friend or Foe?

By: General Dentist Donald Gundlach

Fluoride is one of the most discussed topics when it comes to the world of dentistry. You’ve probably heard a bit on both sides of the spectrum: one, that fluoride is not necessary, and the other, that fluoride is good for your oral health. 

Here’s the truth: when used correctly, fluoride does not pose a threat to overall health. Instead, it provides a benefit to oral health and aids in preventing cavities.

What Is Fluoride and Where Does It Come From? 

Fluoride is a natural mineral found in soil, water, and foods. It is both common and abundant in nature. Synthetic fluoride is produced to be used in drinking water and dental hygiene products such as toothpaste, mouthwashes, and various chemical products.

What Products Contain Fluoride?

Fluoride is found in dental products, such as toothpaste, mouthwashes, some floss, cement & fillings, gels, and varnishes. Many products are fortified with fluoride because of its ability to prevent tooth decay by about 20-40 percent, according to the American Dental Association, and reduces cavities in patients of all ages. As a result, the use of fluoride can save time and money due to costly procedures to restore teeth damaged by decay.  

Fluoride in Water

In many areas, water fluoridation is also used to help curb dental problems. In a study by Cochrane, when fluoride was added to their water supply, children experienced 35 percent fewer decayed, missing, or filled baby teeth and there was a 15 percent increase in children with no decay in their baby teeth.

How Does Fluoride Work?

Fluoride works to prevent tooth decay by…

  • Changing the way enamel develops in children under the age of 7, making it more resistant to acid attack
  • Creating an environment where better quality enamel is formed, assisting in resistance to acid attack
  • Reducing the ability of bacteria in plaque to produce acid

All these benefits help protect and strengthen tooth enamel to prevent tooth decay and costly dental issues down the road.

Are There Risks Associated with The Use of Fluoride?

Like any substance you put into your body, moderation is key. While it’s proven that fluoride is beneficial in reducing tooth decay, there are side effects of ingesting too much fluoride. 

For most of us, we don’t have to worry about consuming too much fluoride because of regulations in the fluoridation of water and the safe amount used in dental hygiene products. The most common side effect of fluoride is temporary white spots or streaks on teeth with high fluoride exposure. This does not harm the teeth and is instead considered a cosmetic concern. These marks often disappear over time.

Small amounts of fluoride are unlikely to be dangerous and over 100 national and international health and other organizations recognize the benefits of adding a safe amount of fluoride to water and dental products.

Should I Use Fluoride?

The Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) have different standards of how much fluoride can be put into water to protect teeth in a safe manner, but we know that each regulation protects individuals from being harmed by too much fluoride. In the U.S., we take direction from the CDC, as international organizations such as the WHO have worldwide standards that are often not as strict as in the U.S.

Overall, the guaranteed benefits outweigh the potential risk, and we should consider fluoride our friend. 

If you’re concerned about fluoride treatment at the dentist, feel free to ask your dentist about ways to protect your teeth from decay. Using toothpastes, mouthwashes, and other dental hygiene products that contain fluoride is a great way to start.

For more information on the healthy use of fluoride, schedule an appointment below or call your local Dental Associates clinic.

Dental spas: A new concept of comfort

Despite advances in dentistry, dental anxiety remains a problem for many. Research in the January 2013 British Dental Journal found that roughly 36 percent of the population experiences dental anxiety while 12% experience extreme dental fear. In efforts to mitigate anxiety, a new business concept — dental spas — is rapidly growing and creating a new face of dentistry.

Distinguishing fear, phobia and anxiety
While “dental fear,” “dental phobia,” and “dental anxiety” are often used interchangeably and aren’t necessarily isolated events, it is important to distinguish the terms. Fear is a reaction to a perceived threat, such as the high-pitched sound of drills at a dental office. Phobia — persistent and intense fear — in a dental setting is known as odontophobia, which can lead to “feelings of hypertension, terror, trepidation, and unease,” according to the March 2016 issue of Clinical, Cosmetic and Investigational Dentistry. Anxiety is the emotional reaction to an unknown danger and/or before the threatening stimuli is encountered. Dental anxiety is common enough across various societies to be considered a general public health concern.

Cycle of dental anxiety
Dental anxiety is not simply an emotion that negatively affects a patient’s dental office experience. Anxiety has long-term implications that, left unchecked, can lead to a vicious cycle of dental anxiety. Patients with dental anxiety delay dental care out of fear, which causes further deterioration of oral health.

Finish reading this article in the August issue of Contour magazine.

~Jane Lee, Houston ’23

But why can’t you just fix my tooth ?

By Dr. Lawrence Spindel DDS

Patients often come into the NYU School of Dentistry, where I teach with “emergency dental procedures”… They often have a particular symptom that is bothering them. The students often want to address the symptom immediately, but often they are required, in non emergency situations, to first do a comprehensive exam and treatment plan. 

It is not usual for these new patients at the school to initially express a resistance to taking a full set of radiographs and submitting to a full work up by that student. Quite often their student dentist will also want to immediately care for the tooth that’s bothering them, but although many patients come to our school to take care of the one problem that is bothering them, it’s very important that our student dentists understand the need for the performance of a complete patient assessment prior to performing the non emergency dental treatments.  Many problems that patients have are not terribly symptomatic, at least until that time when their conditions worsens and they are forced to seek “emergency care”. For this reason and others, most of our emergency treatments are palliative in nature and not definitive care.

Obviously, if a patient is experiencing an acute infection or a tooth that is causing significant pain, something should be done for them to alleviate their “acute” problem, but once they receive emergency treatment, it’s the dentist primary responsibility to evaluate their patient’s entire clinical situation.  As general dentist, we should always assess our patient’s overall condition and come up with a treatment plan, or multiple different plans that might be appropriate alternatives. This is principal that our students need to embrace, even when their patients maybe initially resistant.

A patient may say, “I am here to address this one tooth that’s bothering me and nothing else for now, but on the occasion that I’m in attendance, as the supervision, charge with the responsibility, for overseeing their student’s treatment, I engage the reluctant patient and explain that often dental problems are initially not overly bothersome but can be serious enough that they need to be addressed as well. Also, dental treatments can be expensive and patients should be aware of their overall problems before committing funds to treating just one tooth. Many patients actually have multiple problems that may influence the types of treatment that will ultimately be chosen. Teeth that have infections and/or large carious lesions may need multiple costly procedures to remedy and if multiple teeth are similarly involved, a patient needs to become aware of the extent of their problems, before deciding on expensive treatments to save just one tooth. After all patients have multiple choices to make, and options when they’re deciding which teeth should be saved and which should be extracted.

Once I explain this to patients, most tend to relax, especially after I point out that no one can force them to have any particular proposed treatment.  Still it is our duty to perform a comprehensive examination to determine the extent of their problems,  so that they can make an informed decision, concerning their subsequent treatment. Since no one can “force” them to have treatment, the “worst”case scenario is that our school may not provide the particular treatment they desire, (because in our opinion, it’s not in their best interest and we try to “do no harm” to our patients), but they’ll still be free to seek a second or third opinion elsewhere. 

To veneer or not, the dentist’s dilemma?

Porcelain crowns and veneers 19 year post op

 Most patients seeking a better smile seek guidance from their dentists on how to improve their smile. Most are already familiar with porcelain veneers since they have friends or family who have chosen this route. The esthetic results are often determined by the lab and the dentists mission is to prepare and impression their teeth properly. Usually the lab provides a cosmetic wax up done over the patients study model. This wax up can be used to dress rehearse the case prior to tooth preparation and can be used to fabricate good looking temporization as well. At least some of the esthetic decisions are determined with the help of the lab. 

Patients seeking a treatment plan by a dentist about cosmetic dentistry would probably do best if they find a dentist equally familiar  with doing both esthetic restorations with composite as well as performing makeovers using veneers. Often the resulting veneers look good, but somewhat “fake”, since the restorations tend to be more monochromatic that natural teeth and have somewhat stylized carvings. Digital designing can sometimes improve the appearance of the carvings since digital lab designers can sometimes use a digital library of  good looking natural teeth to help design and mill their restorations, but this is not possible if the veneers have an outer layer of feldspathic porcelain. Feldpathic porcelain is usually the most esthetic ceramic material, but it is usually shaped and carved by a ceramicist in an “analogue” manner. This makes the appearance dependent on the skill of the ceramicist involved. 

Many patients could benefit from good looking direct composite restorations, especially if they are more or less happy with their teeth but have small areas that need repairing or need small additions. When these are done properly the resulting restorations can greatly enhance smiles with minimal or no preparation of the patient’s teeth. The results often do not alter the overall shape and character of a patients smile, just enhance it. Their friends may not even know what was done. They will only observe that their friend’s smile is looking good! In my mind, this is the best that esthetic dentistry can offer, since the patient doesn’t lose the look of their smile, but just enhances it. 

Another advantage of direct bonded composite restorations vs porcelain veneers , is that they are easier and less expensive to replace or repair. Since nothing lasts forever, this most likely will eventually become necessary, regardless of which type of restoration is chosen. 

There are many instances when porcelain veneers are the correct choice for a smile makeover. Adding overall length, changing the color of a smile without bleaching or when extensive additions are needed, porcelain veneers or even full crowns may be the best choice  Obviously, for those contemplating a smile makeover, their best option is to visit a cosmetic dentist versed in all types of esthetic procedures so that they can be fully informed about what option is best to improve their particular smile. 

6 Ways to Erase Dental Scheduling Headaches

By Chandra Chakravarthi

6 Ways to Erase Dental Scheduling Headaches

For most people, there’s at least one ongoing task or project that causes stress at work because there isn’t an easy way to do it. For the front office team, this task is usually dental scheduling.   

Scheduling dental appointments is a critical but time-consuming task. It can be done in an efficient way so that you and your team can spend more time on other tasks that you enjoy.  

How do you handle dental scheduling? 

Here are five ways to make dental scheduling a hassle-free experience for you and the front office team.  

1. Use your ASAP list. 

Your ASAP list should be the first item you use when filling appointment gaps. These patients have expressed interest in coming in sooner if an open slot appears.  

If you don’t already have an ASAP list in your practice management system, then use it to build your list. You probably have several patients who are willing to come in earlier. You can even give patients a way to opt-in to this list. Consider including this opt-in request in the patient intake forms and during the check–out process.   

You’re more likely to reduce stress and successfully fill your schedule by contacting patients on the priority list first. And patients will appreciate you moving them up leading to increased patient satisfaction.  

2. Expand your communication methods. 

Meeting your patients where they are is critical in creating a positive dental patient experience. Your patients have different communication preferences in each aspect of their lives. Giving your patients options and asking how they want to be contacted is one way to be more efficient around scheduling.  

Additionally, it’s good to consider what’s manageable for you and your team. Look for ways to automate your communications. This way, you’re using your time in the best way possible while still meeting patients’ expectations.  

3. Develop a communication plan for appointments.

Do you have a patient communications plan, or have you envisioned one but are too busy juggling multiple tasks to create one? While this might seem like a daunting project, you and your front office team will reap the benefits in the long run.  

It doesn’t have to be a fleshed–out plan. Here’s what to consider first, and then you can keep adding to it.  

Start with what types of communications you already do and how often you want to reach out to patients.  

Additionally, here are a few other items to evaluate. 

  • Have you asked your patients their communication preferences? 
  • Is there an easy way for them to opt-in for certain messages? 
  • Have you considered experimenting with different content formats such as video or a newsletter? 
  • Do you use social media? 
  • How far in advance do you want to reach out?  

Remember your outreach can impact a patient’s view of the practice.  

Communication is an effective way to bring in new patients and convert them to lifelong ones. Download our eBook the Ultimate Dental Practice Marketing Retention Guide for practical ideas on how to increase patient retention.

4. Offer teledentistry as an option.

Teledentistry is another avenue to remove friction in dental scheduling. It increases appointments by making them more accessible to current and potential patients, and it aligns with how many of your patients prefer to communicate. This could serve as an alternative if a patient is unable to come in person. 

Additionally, there are some use cases where a patient may not need to visit the dentist in person. And you can always schedule a follow-up appointment if an in-person visit is necessary. 

If you decide to offer teledentistry, then have a conversation with the entire dental practice team to determine what scenarios this can be used, the costs, and how to replicate a positive patient experience in a virtual setting.  

5. Use your social media channels to schedule dental appointments.  

Social media helps you to share practice information with your community, like having appointment availability. If your practice has active pages, then why not use them to encourage patients to schedule their dental appointments online? This is a quick and easy way to get the word out and can save you time from making individual calls.  

Posting on social media may not work for every practice. You need to know your patient base and where they get their information.  

However, if you have an active following and regular engagement on your social media posts, then consider posting about appointments on there. You can include a link to make the appointment and include the practice’s contact information. If a patient is interested or has questions, they can call or email your office to ensure HIPAA compliancy.  

At the minimum, this is something worth testing on your social media pages if you haven’t done so before.  

6. Schedule the next appointment as soon as possible.

Depending on the appointment type, you can schedule the next one when the patient is checking out. This is easier and more efficient than waiting on them to schedule their next appointment. And, always explain why they need to return. Education is critical in ensuring patients feel comfortable scheduling their next procedure before things get worse. It’s part of building that trust between you and the patient.   

For the noncommittal patients, you can emphasize that securing an appointment sooner gives them more scheduling options to choose from.  

Dental scheduling is impactful, so it should be handled in the most efficient way. You can keep your schedule full if you have a detailed plan in place. It takes a little time to get the process right, but once you do, it will result in fewer headaches. And you can spend more time on other tasks and creating a better in-person patient experience.  


Keeping your appointment schedules full is just one aspect of your multi-functional role! Patient retention is also a critical part of maintaining the practice. Download our eBook the Ultimate Dental Practice Marketing Retention Guide to get more tips to increase patient retention through communication. 

Three Elements Modern Dental Phone Systems Must Have

By Steve Diogo

Three Elements Modern Dental Phone Systems Must Have

Clinical excellence is the foundation of every successful dental practice. But effective communication is the archway that leads patients to your practice, sells the treatment and services you offer, and builds loyalty. And communication, like clinical skills, can be improved with technology.   

Today’s best communication tech for dental practices features three critical elements: integration, flexibility, and ease of use. From cloud-based phone and email systems that automatically fetch patient information from your practice management software, to integrated 2-way texting and teledentistry, dental teams have never had more ways to connect with their busy, on-the-go patients to improve scheduling, reduce no-shows and boost case acceptance.   

In this post, we’ll highlight the powerful, affordable tech that can empower dental teams and improve communication to drive healthy schedules and improve treatment acceptance, all while streamlining workflows and lowering overhead.  

Want to read this later? Download the Dental Tech Brief: Phone Systems to discover how the right technology can move every patient conversation toward action.  

Here’s what you can expect from the best dental practice phone systems.   

Smart phone? Try genius phone.

With all the equipment, materials and technology in your practice, you probably don’t spend too much time thinking about your phone. Pick it up, make a call. Most likely, leave a voicemail. So unless it breaks, there’s not much to think about.   

It’s time to change that. Today your phone system can give you more control over your schedule, more flexibility in your day, and more information to have more productive conversations with your patients.   

Today’s best dental phone systems are smart communication hubs that provide powerful features and deep integration with your practice management systems. This integration allows you to immediately access real-time patient information on every caller, such as upcoming and past appointments, treatment plans, personal notes, and even payment history.    

RevenueWell Phone, a phone system designed specifically for dental practices, integrates with your practice management software to automatically display patient information on your computer screen when a patient calls. Think of it as a supercharged caller ID. Having this information in front of you means you can focus on the conversation instead of searching for it while you’re talking. That ability to focus, combined with the critical information you need, means you’re much better equipped to turn that phone call into an opportunity to schedule treatment or prompt your patient for payment on her balance.

Flexibility and ease of use

You have enough complexity running your practice on a daily basis. Your phone should simplify that complexity, not compound it. Many practice teams have implemented VoIP phone systems that promise ease of use, but in fact require assistance to manage the backend software that runs them.   

RevenueWell was determined to change this when it released its new dental phone system.  RevenueWell Phone features a simple interface that allows dental teams to quickly customize outgoing messages, call routing rules, and special messages and handling for lunch times, holidays, out-of-office rules and more. All can be changed with a few mouse clicks in its intuitive software. The system’s mobile app allows dental teams to access and manage the system any time from anywhere, providing dentists and teams with unbridled flexibility.  

Finally, support is a critical issue when considering a phone system. As the lifeline of your practice, your phone system needs to work optimally. RevenueWell backs its new phone system with its industry leading white-glove support, so teams can quickly get up and running with no stress.   

RevenueWell Phone ushers in a new age of practice communication, one in which you have the information you need when you need it without having to look it up. That means you can focus on the conversation—not the keyboard—and drive more productive and profitable conversations with your patients.   


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